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I spend a lot of time on the phone, on Teams meetings, and on Zoom while at work. In order to be productive work gave us a set of Poly Blackwire 5220 Wired Headset. These headsets are designed for commercial use and call centers.
Poly Blackwire 5220 Wired Headset
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Copied directly from the Amazon sales page.
- CONNECTIVITY MADE SIMPLE: Easily move between devices with a wired headset that lets you connect to your PC or Mac using the USB-C cord or the included USB-C to USB-A adapter and/or to a mobile phone via a 3.5 mm connection jack.
- SUPERB AUDIO QUALITY: Noise-canceling mic ensures callers hear your voice—not your surroundings; audio automatically switches between telephone wideband and hi-fi stereo for music, while SoundGuard DIGITAL technology protects against high sound levels, sudden loud noises, and long-term exposure.
- ALL-DAY COMFORT: Memory foam ear cushions wrapped in ultra-soft leatherette provide all-day comfort, while a lightweight adjustable headband offers durability and a comfortable custom fit you can wear all day.
- COLLABORATION READY: USB headset with microphone features plug-and-play compatibility with Microsoft Teams, Zoom, and other leading collaboration platforms.
- EASY TO USE: Simplify call management with intuitive inline controls that let you answer/end calls, control volume, and mute; carrying case included for easy portability and storage.
The Review
When I first started work for my new job, they are giving out the Poly Blackwire 3220 Wired Headset. From what I understand they use hand higher quality headset some even had wireless headsets) but over the last few years they stopped using those products in favor of these. One of the completes users have with those is the person on the other side of the call can hear everything in the background. This could be other conversations or just loud noises. Recently they started handing out the Poly Blackwire 5220 Wired Headset to help block out the background. calls.
First Impressions
It comes in a cheap brown box in a fabric zipper case that offer no protection for your headset. This could be an issue if you carry the headset back and forth from work and home.
The headset is mostly black with a red cable with a black hand control box to control the mute features. The cable offers separates into two parts. one section is USB-C with the option to use a USB-A option.at the other end has a headphone jack. That plugs into the microphone mute controls and is wired into the headset. If you disconnect the cables you need to make sure to plug in and match up the ports. If you plug in wrong, it won’t fully connect.
The microphone connects to one of the earphones and has the option to flip the mic up or down. When it’s completely flipped up it goes into mute.
The memory foam covers the entire headphone pads and sits flat across the ears. after a few hours my hears get hot. They do not hurt even after eight hours of having them on.
Sound Quality and Talk
For talking to people, they sound good, and I have no issue with quality or hearing the other person. So far, no one has complained about hearing noises in the background, and they can hear me even when I had laryngitis and was speaking so quietly, I could barely hear myself talking.
Listening to Music/Movies
These aren’t designed for this. I wouldn’t use them unless you do not have another option. They are just ok.
Final Thoughts
For what these are Poly Blackwire 5220 Wired Headset work. I don’t know how well they will work in a loud environment. I’ve several people using them in a noisy area of the office and I could hear others talking. As to comfort levels they are ok, and I can wear them all day. At some point I plan on buying a better pair for myself. To protect the headset, I will probably get a hardcase, so they won’t break on me when I really need them.
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